arcadiagt5: (Default)
arcadiagt5 ([personal profile] arcadiagt5) wrote2009-01-14 01:52 pm
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  • Current Mood: contemplative
  • Current Location: Canberra
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How to fail at customer service

I called DELL's customer line to find out if any of their laptops had the hot swappable bays I'm looking for. It took at least 3 redirects, a bad connection to a call centre in India before I found out that the answer was NO while the guy on the other end started launching into a sales pitch.

Mark: FAIL
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