arcadiagt5 | How to fail at customer service (Reply)

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I called DELL's customer line to find out if any of their laptops had the hot swappable bays I'm looking for. It took at least 3 redirects, a bad connection to a call centre in India before I found out that the answer was NO while the guy on the other end started launching into a sales pitch.

Mark: FAIL

Current Mood: contemplative
Current Location: Canberra

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arcadiagt5

June 2009

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